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Terms and Conditions

Welcome to EliteCamps! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing our website and purchasing our products, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

1. Company Information

EliteCamps is a company registered in Singapore under the business name EliteCamps Pte Ltd. Our registered address is 5 Ang Mo Kio Central 2, #01-06, Singapore 569663. You can contact us via email at press@elitecampstop.com or by phone at +65 8202 2512.

2. Product Information

At EliteCamps, we pride ourselves in providing premium outdoor camping gear. Our products are carefully selected and tested to ensure the highest quality. However, please note that the colors and sizes of our products may vary slightly from the images on our website.

3. Ordering and Payment

To place an order, simply add the desired products to your cart and proceed to checkout. We accept payments via credit or debit card, PayPal, and bank transfer. All prices on our website are in Singapore Dollars (SGD) and are inclusive of GST.

4. Shipping and Delivery

We offer free shipping within Singapore for orders above SGD 100. For orders below SGD 100, a shipping fee of SGD 10 will be applied. We aim to deliver your order within 3-5 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 14 days of receiving it for a full refund. The product must be in its original condition and packaging. Please note that the cost of return shipping will be borne by the customer.

6. Warranty

All our products come with a 1-year warranty against manufacturing defects. This warranty does not cover damages caused by misuse, normal wear and tear, or accidents. To make a warranty claim, please contact our customer service team via email or phone.

7. Limitation of Liability

EliteCamps shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. We shall not be responsible for any damages or losses caused by third-party websites or services linked to our website.

8. Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time without prior notice. It is your responsibility to check this page for any updates or changes.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Singapore.

Thank you for choosing EliteCamps for your outdoor camping needs. We hope you enjoy our products and have a memorable camping experience. Happy camping!